Hassan Arts cares for its customers and their satisfaction and that’s why we have our Return Policy. If you are delivered with the product which is:
- Of the quality, you’re not satisfied with.
- Not what you ordered.
- Incomplete, or;
- Different in size than what you order.
Then you can ask for return or exchange within a week of the package delivery date. If your return or exchange request meets the criteria, we would love to refund or exchange your product. Refund or exchange process normally takes 7 days after receiving the returned goods.
Our Return & Refund Policy is subject to the following terms and conditions:
- Product must not be used, worn or washed.
- Product packing and tags must be undamaged and intact.
- For exchange, confirm the availability of the product you’re going to exchange with.
- Only the price will be refunded. Shipping cost will not be paid by the company.
- Whatsoever, no exchange or refund claim will be entertained after 7 days.